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Our pages on the PCC election and Information for Candidates have been set up to help answer your questions, but if you can’t find the information you’re looking for, please get in touch.

You can send your questions or requests for information by email to opccn@norfolk.pnn.police.uk with the subject ‘PCC Election Question‘.

In the interests of openness and transparency, we will publish all questions and answers in the table below. The name of the person who asked the question will not be included, but where a question has come from an election candidate we will show this in the table.

DateQuestion / InformationResponse
19 November 2015Of the £144m operational budget for policing, how much of that can be regarded as 'back office' or 'middle office'? (PCC candidate)Norfolk Constabulary have confirmed the following breakdown as a general overview:
Back office - £22.8m (Finance, HR, ICT, Estates, Procurement, Strategic Change, Legal)
Middle office - £3.4m (Corporate Communications, Information Management, Performance, Professional Standards)
Frontline - £118.6m (all departments/commands not identified above)
Total - £147.8m
20 November 2015How much of the 'back office' function is outsourced to the private sector? (PCC candidate)Norfolk Constabulary confirms that, with the exception of Internal Audit Services, none of the 'back office' functions are outsourced. Internal Audit Services have, for many years, been provided by the private sector (currently TIAA, previously PwC). Internal Audit Services are charged to the OPCCN budget, along with external audit fees.
Many back office functions contract in various services, examples would include specialist database analysts (ICT), estates valuation, force medical adviser. All contracts let by the PCC can be accessed via this website which links to the Blue Light National Procurement Database - https://www.blpd.gov.uk/foi/foi.aspx#
29 November 2015When the PCC travels on official business using public transport, does he usually claim for standard or first class? (PCC candidate)The OPCCN Travel and Subsistence Expenditure Scheme was revised in February 2014 and published on this website. Page 1 of the scheme makes reference to the requirement for the PCC to take into account the most cost effective way to undertake journeys. The PCC's rail travel and flights are always booked as standard/economy whether it is booked directly by the PCC or by the OPCCN staff.
29 November 2015When grants are approved or services commissioned, are approved funds normally issued in a lump sum up front or in tranches, with subsequent tranches subject to receiving acceptable reports of project related services rendered thus far with supporting accounts? (PCC candidate)The grant payment schedule is determined at the point of grant award and will be set out in the standard OPCCN grant agreement. Grants are paid in installments and the frequency of installment is determined by the size of the grant and the individual circumstances of the awardee - thus mitigating any financial risk. Payments of installments are dependent on satisfactory performance, measured through standard performance reports and evaluation by a member of OPCCN staff. Monitoring of spend is achieved through standard performance reports. All grant agreements are published on the Decisions page of this website.
6 December 2015I wonder if you can help me with the following question and, if not, point me in the right direction.
What is the cost to keep a helicopter in the air to respond to a Norfolk police request, either per hour or per whatever other unit measure of cost is applied?
The helicopter costs Norfolk £360,000 per year for 220 flying hours, equating to £1,636 per hour

The costs per hour quoted are not necessarily what additional hours would cost given that the 220hrs are a mixture of fixed and variable cost given that there is a need for National Police Air Service (NPAS) to maintain the asset whether the Constabulary fly it or not.
18 December 2015Why has OPCC budget gone up from 954K to 988K this past year?The increase is attributable to:

(i) A cost of living pay award (the police staff pay for September 2014 was settled in March 2015 at 2.2% for an 18 month period ending 30 August 2017),
(ii) Pay increments (where staff are not at the top of their incremental scale),
(iii) The transfer of one member of staff from the Constabulary to the OPCC (budget transferred from the Constabulary to the OPCC), offset by
(iv) A reduction in employers pension costs (budget corrected for those in the pension scheme) and;
(v) An increase in ‘abatement’ from 3% to 5% (the deduction in the pay budget for the assumed turnover of staff).

In addition:

- In 2014/15 the OPCC budget was £1.34m
- Following a review and restructure, savings of £350k were identified
- The savings were transferred by the PCC to the Chief Constable to put 10 PCSOs into schools and help with budget pressures in the Safeguarding and Investigations Command.
- The OPCC budget (including the PCC and DPCC) remains just under £1m.
18 December 2015How widely across the County are Safe Neighbourhood Action Panels active and are there gaps in certain areas?Information on each team can be found on our force website http://www.norfolk.police.uk/ here the public can select their local team and see what their neighbourhood priorities are. They can also identify where the next meeting will be held (if a SNAP is in place) and gain further information on what’s happening in their area, along with information about their local team. Information on how to contact the Police is also available via this link.

SNAPs are also regular advertised in the local press such as the EDP and on force social media.
20 December 2015What percentage and what number of Norfolk police are trained to use firearms and the same question re: tasers?
‎How often were either used over the most recent recorded 12 month period? (PCC candidate)
In Norfolk this is currently 100 officers. Use of firearms from 1 January to today’s date: Taser – 21 times, AEP (Attenuating Energy Projectile which fires a hard rubber bullet) – 0, Glock – 2 (the Glock is a handgun firing a 9mm round), G36 – 0 (this is the carbine rifle carried on the Armed Response Vehicles), Shotgun – 1.
The 3 shots fired from the Glock handgun and Shotgun were all in cases of animal destruction.
From 1 January 2015 to 30 November 2015, Norfolk has had 151 firearms deployments.
21 December 2015Could you please ask Chief Constable Bailey if it could be arranged for me to spend an evening with a police unit on a Friday or Saturday night in January or February to witness and better understand the challenges that are confronted? (PCC candidate)With the support of the Chief Constable, where practically possible, it is my intention to best ensure that all candidates have the same opportunity to fully understand the strategic and operational challenges faced. With that in mind, I will work with the Chief Constable to provide some dates in the new year.
8 December 2015Could you please provide the following information:
1) The Police Council Tax precept for Norfolk (expressed as the annual Band D figure) for 2001/02 and for every year thereafter until 2015/16. I appreciate that this was set, prior to 2013/14, by the former Police Authority but the figures should be nevertheless through-compatible.
2) The strength of the Norfolk Constabulary for each of those years taking a standard annual date (by 'strength) I mean the actual number of sworn paid constables in post, thus not including PCSOs and civilan staff)
3) The total number of reportable criminal offences in each of those years. I appreciate that the 'reporting' requirements have changed so I would find helpful an indication of any adjustments made in reaching the compatible year-on-year data series I am seeking. (On behalf of PCC candidate)
1) Police Council Tax 2001/02 to 2015/16
2) Norfolk Historic Strength
3) All Crime 2001-2015
21 December 2015As a candidate for the May PCC election, I would welcome the opportunity to meet with the Police Federation to better understand its priorities and concerns. It is important to me that there be the best possible understanding and relationship between the Police and Crime Commissioner and the men and women of the Norfolk Constabulary.I have discussed the matter with the Police Federation, and while I recognise the need for equality and impartiality to all candidates, a 1-2-1 meeting with the Police Federation provides a good opportunity to understand the wider remit of the PCC role. The Federation will be in contact to arrange a date and time with you. I have also attached the Police Federation 6-Month Strategy 2016 for your information.

Note: Chief Executive's Open letter has been updated to offer option to meet with Police Federation to all candidates.
19 January 2016Could you please find out for me how many body video cameras the Norfolk Constabulary has? (PCC candidate)There is a comprehensive digital strategy in place, reviewing all other ICT systems with the intention of realising significant savings with a new digital platform to support a new website, radical changes to the criminal justice system and introduction of body worn video cameras.
The Business Case is shortly to be presented to Chief Officer team for Body warn Video Cameras, with funding allocated within the capital programme to purchase the software and hardware. This will form part of the operational plan for 2016/17.
5 January 2016I was hoping that you could supply me with some information in relation to the upcoming election for PCC. I have looked at the website and seen the information for prospective candidates, but there were a few other aspects I was unsure of. In particular, I would be interested in the timetable to register for consideration as a candidate together with deadlines to register such interest, and then the timetable thereon leading up to the election itself.
If there is other key information, not on the website, that prospective candidates should be aware of, please include that as well.
We have been working on a fulsome Candidates’ Pack (which is ready today) and I hope will answer your questions. I have provided a link. I have also attached the timetable for the PCC elections which can be found at the Electoral Commission website via our own, and a link to King’s Lynn and West Norfolk Borough Council’s site as they are the ‘returning’ authority this time round.

Candidates' Briefing January 2016
Electoral Commission - PCC Elections
West Norfolk Borough Council
23 January 2016I would like to know if reported percentage increases in the various categories of crime from Prince of Wales Road are greater than the countywide percentage increases? Are localised crime statistics of this kind gathered? (PCC candidate)Norfolk Constabulary is able to examine crime and ASB data down to geographical locations as small as a street and individual premises, right up to the whole of Norfolk. We are therefore able to analyse crime associated with the night time economy in depth.
Crime recorded within the NTE is predominantly public order, violent crime, criminal damage and low level theft and therefore any comparison to other parts of the county are of limited value. The Constabulary polices the NTE robustly and a lot of crime is therefore recorded as a result of preventative activity.
We work closely with licensees and have established excellent working relationships, demonstrated for example through the introduction of the Scan Net system which is designed to help clubs and pubs manage their patrons.
To answer the question about comparisons in crime between the NTE and the rest of the county the statistics are as follows although as previously stated there is limited value in direct comparisons. Violent and sexual offences in Norwich NTE have risen by 19.2% since the start of 2014. In Norwich as a whole, the same categories have risen by 44%. For the whole of Norfolk they have risen by 56%. The difference is likely to be because of Domestic Abuse and other ‘hidden’ crimes which take place in residential premises, away from the night time economy zone.
6 February 2016How many Special Constables are there in the count and have the numbers gone up or down in recent years? (PCC candidate)Norfolk Constabulary has 256 Specials and this number has remained static for a number of years. In the last 12 months our specials have contributed 79,411 hours of voluntary service. This year they will be recruiting 75 new specials. The Force currently spends approximately £300k a year on the Special Constabulary - this pays for recruitment, training and equipment. They have a significant number of specials with specialist skills many more than a lot of other forces, specialists include specials on horseback, specials in the licensing team, in roads policing and specials supporting Broadsbeat.
The number of special officers is not an indicator of productivity or hours worked as the 256 specials work many more hours than forces who have more.
Although they have a very effective special constabulary the Norfolk 2020 review is looking at how we can improve our deployment and use of volunteers, including our cadet service, which by the end of the year should number 100.
12 February 2016Could you please find out for me how many pounds of proceeds of crime were collected in each of the past three years and how were they disbursed and by whom? (PCC candidate)The spreadsheets that can be downloaded below show the total amount collected (nationally) and to whom the funds were distributed (police, courts, govt departments, local authorities etc) and how much. Distributions are made by the Home Office.
The spreadsheets show the distributions to Norfolk Constabulary. POCA income is credited to Protective Services Command and is one of a number of income sources that support the bottom line. This is not additional money that is allocated out to additional operations/projects.
The income is very lumpy and the Constabulary absorbs any variances within its bottom line.
12/13 Asset Recovery Incentives Scheme Allocations
13/14 Asset Recovery Incentives Scheme Allocations
14/15 Asset Recovery Incentives Scheme Allocations
15/16 Asset Recovery Incentives Scheme Allocation
19 February 2016What is the starting salary of a new Constable, and of a PCSO? I've heard said that a PCSO starting out makes more than a new regular officer; if this is the case, at what point in a Constable's career does he overtake the PCSO wage?The current salary structure for police constables falls out of the Windsor Review and Governments adoption and implementation of its recommendations. The starting salary in Norfolk for a constable on completion of initial training is £22,668. The starting salary for a new PCSO is £22,449. Added to this basic pay are the following enhancements Shift allowance ( £3,704 ) Weekend allowance (£3,330). So if a PCSO works the full shift pattern required of them the wage is £29,483. This is a fixed wage with no salary uplift other than annual pay awards. Not all PCSOs receive full enhancements, depending on their role.

As can be seen it is correct that a new PCSO once shift allowance and weekend working has been added to their basic pay does earn a greater level of pay than a new police constable. Under the present structure a new constable will exceed the pay of a newly starting PCSO after 6 years (£31, 971). Police constables have a seven point pay scale which reaches a maximum wage of £37,627 at year seven.
19 February 2016How many PCSOs are there at present and how have the numbers fluctuated in recent years?At present the authorised numbers of PCSOs in the Constabulary stands at 190.0 FTE. The actual strength against this authorised number is 169 FTE.

The number of PCSOs was at its highest authorised level prior to our savings programme that dealt with the Comprehensive Spending Reviews in the past six years. This figure was 281.83 FTE and was in March 2010. Since that time the numbers of PCSOs have been managed down to its current level as part of our savings plan dealing with the CSR driven settlements Norfolk received. The current authorised figure of 190 FTE has been so since July 2015. This managed reduction has seen PCSOs who met the recruitment criteria transfer and become police officers so to retain their skills and knowledge in the organisation or has happened through natural organisational wastage (retirements , disciplinary, finding alternative employment).
19 February 2016How many staff are devoted to investigating historic cases of child sexual exploitation or of serious sexual assault and what percentage of the overall front line force does this represent?How many staff are devoted to investigating historic cases of child sexual exploitation or of serious sexual assault and what percentage of the overall front line force does this represent?

There are no staff permanently dedicated to investigating non recent child sexual exploitation or non-recent sexual abuse. The Constabulary does have a number of such cases at present but these are absorbed within the Child Abuse Investigation Unit (CAIU) that deals with non recent and current offences against children. The offences are not just sexual abuse but include physical assaults and offences of neglect (physical and emotional developmental). The CAIU has a team that comprises 6 x Sergeants and 30 x detective constables. In respect to the % against front line staff this accounts for 4%.

If you overlay serious sexual assaults (SSO) over the child abuse unit and consider adult victims of SSO that are both non recent and current reports then the Rape Investigation Unit (RIU) comprises 3 x sergeants and 13 x detective constables. The RIU represents 1.79% of front line staff.

Both teams taken together account for a total of 9 sergeants and 43 constables. This equates to 5.84% of front line staff.
18 February 2016Please could you provide me with drugs possession data for the last five years? (PCC candidate)Breakdown of drug possession offences
29 February 2016Please could you provide me with details of each of the HMIC inspections of Norfolk Police and how the constabulary fared in those inspections? (PCC candidate) The HMIC website provides a summary of inspection activity relating to Norfolk Police. On the webpage linked to above, you can access all inspection publications for Norfolk.
24 February 2016I've been told approx 30% of calls to Wymondham Control Centre are not for police action. Is this the case and, if not, what percentage really isn't for the police to deal with? (PCC candidate)Approx. 20% of the calls that come into the control room are dealt with at source by the switchboard and therefore are not calls that require police attention. This equates to approx. 200 calls a day.

For reference, last year (2015) the constabulary received around 86,500 emergency calls (999) plus 350,000 calls to 101. This resulted in creating 289,258 police incident reports and 5037 crime reports within the control room at the point of call. The control room deemed it necessary to send an officer out to the issue on 37% of occasions.

The Constabulary has trained our staff in a new call taking communication model called THRIVE (Threat, Harm, Risk, Investigation, Vulnerability and Engagement.) The staff are able to properly consider the risks to the caller/ victim, conduct an initial investigative assessment and then ensure they either dispatch the right police resource with the right level of urgency or when appropriate they result the contact with the right guidance, information or support over the telephone. The Constabulary are also recording directly to their crime system those crimes where we feel there is no further substantive investigative opportunities and where an officer or PCSO attendance would not enhance or add addition to the police response.

Policing is becoming a more complex environment especially around public safety, safeguarding and vulnerability and we work ever more closely with our traditional partners, fire and ambulance as well as new ones such as social services and children’s services. The Constabulary has established mechanisms within the control room to ensure link up with other agency professionals with their safeguarding specialists to support the right response. Additional funding has secured a team of mental health nurses and a drug and alcohol worker within the control room to offer advice to both the caller and control room staff when considering the policing response as well as helping identify the best agency for referral or future engagement.
1 March 2016How many one-to-one meetings has the PCC had with the Home Secretary and how many of those in the past 12 months? (PCC candidate)In terms of meetings with the Home Secretary on a one-to-one-basis, the answer is none.
3 March 2016How many shared police and fire stations are there in Norfolk? (PCC candidate)Norfolk asset register and partners
This is a summary list of the Norfolk PCC estate highlighting the various partners the Constabulary shares sites or accommodation with.

The Constabulary currently shares four sites with the Norfolk Fire and Rescue Service, as identified on the list.

A joint police/fire project board is chaired by Assistant Chief Constable Sarah HAMLIN.

This is advancing with a number of work streams relating to joint working opportunities for training, transport, equipment, community safety and civil protection.

The practical outcomes from this Board for estates have been:

1. OCC - To move forward with planning for the move of Fire and Rescue HQ Command and Support Services functions from the Fire Hethersett HQ to the Police OCC HQ. This will advance further from March 2016 onwards.
2. Transport Workshops - The sharing of transport workshop facilities at King's Lynn Fire Station (north).
3. Attleborough - Planning for a new build police and ambulance station on the existing fire station site.
4. Downham Market - Assisting in the planning for the rebuilding of Downham Market Fire Station including the use of the adjoining police station accommodation.

Norfolk Constabulary also attends the 'Norfolk Management Asset Forum'.

This group brings together Police, Fire & Rescue, Ambulance Service, NHS, local Councils, Government Property Unit, Education Sector and the Broads Authority to advance the one public estate and practical site sharing opportunities across Norfolk.
4 March 2016When did Operation Randall most recently have an action day, and with what frequency do they take place? (PCC candidate)The Constabulary response to rural crime, Operation Randall, is balanced against the demands facing the force identified through the regular analytical documents produced by the Joint Performance and Analytical Department (JPAD) and by using an assessment with the National Decision Making Model (NDM).

The most recent JPAD document on rural crime was produced on the 1 March 2016 and notes that Norfolk has seen a reduction in “crime in rural areas” over the last three years. There has been a 36.3% reduction in crime between 2013 and 2015. All of the crime types other than the theft of eggs and hare coursing have seen reductions during the two years following 2013. Of particular note is rural metal theft which has followed national trends reducing considerably from 2013 to 2015. It is inferred that this is the result of local initiatives, increased government funding and/or changes in the value of raw metals.
Emerging issues are also assessed and action targeted through the Force Daily Management Meeting

Targeting rural crime is seen as business as usual across the constabulary and under the banner of Operation Randall there is constant activity with partners to tackle wildlife crime, metal thefts, rogue traders and church led theft. Most recently there have been mini-multi agency action days in Great Yarmouth, Diss, Dereham and Costessey. Further days of action are planned throughout the year with partner agencies.

Operation Randall is also supported by a dedicated team of Special Constabulary Rural Crime Team and by our Specials on horseback.
26 February 2016How many missing persons cases were taken up by the police last year, what percentage of their overall caseload did they represent, and in how many cases was dementia an issue? (PCC candidate)During 2015 the constabulary dealt with 2,112 missing persons reports, relating to 1,387 individuals of which 110 were noted as having dementia or Alzheimer’s as a contributory factor. In total these reports accounted for 1.67% of the total CAD demand in the control room.
10 March 2016Has the PCC subscribed to the national rural crime network? (PCC candidate)The PCC has not subscribed to the national rural crime network.
15 March 2016Are the number of recorded motoring offences in Norfolk by year, for the past five years, available?Please find below the figures as per your request, only the most serious motoring offences are recorded on the crime system, so I have provided you two data sets. The first is for those motoring offences dealt by fixed penalty notice (FPN) effectively a ticket and TOR (traffic offence report), also included in speed camera offences.

The second table is for motoring offences which are crime related and a therefore recorded as a crime on our crime system.

Figures are available here
18 April 2016How many volunteers does Norfolk Police have? What type of work are they doing?

And how many Specials are there? (PCC candidate)
Special Constabulary as of 18/4/16:
We have 250 Special Constables and we have a further 29 in training. Between 01/04/15 - 31/03/16 79,233 hours were carried out by Special Constables which equates to 11,440 duties.

Police Support Volunteers as of 18/4/16: We have 118 PSVs based in Norfolk. Their roles are:
Local Policing Support – opening up PEOs that have never been opened to the public
Op Wigton Support – assisting the Op Wigton Team in KL
Property Stores Support Assistants – assisting the Property Officer
CCTV Support Gorleston – running the CCTV at Gorleston
SARC Support – assisting the SARC Team with delivering samples and helping with admin
Coroners Officer Support – assisting the Coroners Team
Role Player – assisting with the recruitment of officers and carrying out role plays
Transport Services Assistant – assisting Fleet with the movement of vehicles, including maintaining and cleaning
Crime Prevention Support – carrying out leaflet drops etc
Special Constabulary and PSV Support – assisting SC/PSV team checking the PSV recruitment inbox and sending out details of vacancies
Cadet Leader – assisting with the running of the Cadets
Negotiator Team Support – assisting with the admin for the team
FLO Support – supporting the FLO Team
Social Club Support – supporting the NSSC Team with admin

Community Speedwatch Volunteers as of 18/4/16: 712 and rising.
26 April 2016A PCC candidate recently made derogatory comments about the Norfolk Constabulary's costly radios . I believe the Government of the day procured this for the police as a whole and we had to take Airwave from BT come what may. Can you confirm this for me? (PCC candidate)The Constabulary has responded by stating this is a difficult question to answer accurately without understanding the data that is being referred to, what national baseline is being used and how it is made up.

The Constabulary do, however, procure handheld and vehicle radios through a national framework agreement, as indeed do the other forces. It could be, however, that the Constabulary are spending more on transmissions because of the size of the county and the number they have to use.